Vordel and Utilities
Managing services at the heart of the Utility business
In the face of dynamically changing markets, characterised by deregulation; increased competition; greater consumer choice and escalating fuel costs, utilities have had to build highly adaptive and open IT-platforms to ensure the survival of their businesses. SOA has provided the IT blueprint of choice for many utility providers forced to unbundle their activities, open their businesses to new competitors and collaborate with external third parties to deliver new services into the marketplace.
An emphasis on a services oriented approach enables utility providers to compete on price, customer service and the delivery of innovative products such as smart metering and ultimately will be a key enabler of the smart grid, where all devices can be metered leading to collaborative energy consumption and improved business efficiencies.
Why Choose Vordel?
Vordel controlling Utility service delivery
Vordel has become a partner of choice for utility providers in the power generation, transmission and distribution industry where a strong governance solution is essential to control the delivery of services to partners, home-owners and corporate consumers in an environment of increasingly collaborative energy consumption.
The Benefits from the Solution
- Robust identity policy enforcement
Out of the box integration with leading identity management platforms enables utilities to quickly and efficiently control provisioning of services to end user
- Empower customer via self-service
Self-service customer portal ensures increased customer loyalty, efficient processing and reduced management costs
- Enhanced security operations
Pro-actively monitor and manage all services for malicious use and potential attacks
- Increased visibility via improved monitoring and logging
Service level monitoring and advanced auditing and logging. The central management features in Vordel enable utilities to ensure that the critical account information and policies essential to the delivery of are up-to-date and accurate.