Dublin, Ireland - October 3 2000 - Vordel, the leading supplier of XML based B2B tools and applications to enable cohesion within a business network, announced today the successful implementation of an XML based on-line call record presentation and enquiry service for Ireland's largest telecoms operator - eircom (NYSE:EIR;Dublin:eircom).
According to Vordel's Technical Director, Mark O'Neill: "Vordel's TalkXML solution for eircom involves user authentication via SSL with an LDAP directory, with the option of authenticating with digital certificates. Given the sensitive nature of the information being accessed and the capability provided to manipulate and datamine the information to present statistical trend analysis, only eircom account managers and authorised individuals within an eircom customer organisation are permitted access. The TalkXML solution manages the process of authentication and validation of digital certificates from authorised users as well as facilitating the conversion of data into an XML format. Vordel specified and implemented a robust database platform to store and process the large datasets involved in this project."
Stefan Albertsson, Capability Manager eircom CRM Programme, said: "We identified Vordel as providing a scalable solution for the specific objective of presenting the eircom customer call record information in a format for integration with eircom's call record logging system. The project parameters required that searches were fast and accurate."
Andrew Barling, Channel Manager at eircom's Corporate Business Unit expressed his satisfaction with the
solution, stating: "The recent implementation by Vordel enables eircom to provide its corporate customers with a powerful,
online, call record analysis facility, that allows for secure, online analysis and usage monitoring. This development is a
major step in eircom's policy to move more and more of our services to an online environment, thereby empowering our customers
and saving them both time and money."
About eircom
eircom is Ireland's leading provider of local, long distance and international telecommunications services, including
mobile communications and data communications services. Since 1984, eircom has invested over IR£3billion in its infrastructure,
giving the company one of the most advanced networks in Europe. The company continues to broaden its portfolio of services
through increasing both the range and sophistication of the services it offers, thereby increasing the benefits to customers.
Over the coming years, the company will add to the range of services that allow customers take advantage of the intelligence
inherent in the digital technology that forms the backbone of its network. Web address:
www.eircom.ie
About Vordel
Vordel is a leading provider of XML-based tools and applications to enable cohesion within business networks. Vordel's product
range, TalkXML, delivers a powerful suite of applications that enables an enterprise to easily establish secure web-based
communication channels to any organisation in its B2B or B2C business network.
The most significant issue for companies striving to build an eBusiness capability is that of legacy and the integration of
disparate systems. We offer XML-based products that will easily interface with existing systems and deliver secure, authentic
data to any digital channel. We offer cohesion technologies or "the glue" to link your existing systems and people to new
digital business channels.
Vordel's products and solutions are designed to assist companies in extracting additional value from their IT infrastructure and
to easily extend their business over internal and external B2B networks. Effectively, TalkXML acts as the cohesive technology to
enable existing IT systems communicate in order to capture the opportunity for secure electronic business.
Vordel is headquartered in Dublin; currently employs 25 people and has partners
in Ireland, UK, and the US.
| Press Contact: |
Hugh Carroll
+353 1 234 2500 |