Create mobile and Web 2.0 Siebel solutions

Business functions across the enterprise rely on Siebel CRM data and features to generate new and recurring revenues. New Cloud, mobile, and Web 2.0 initiatives now require exposing more Siebel data and functions externally to support cross domain integrations. Vordel Siebel Gateway helps enterprise create Siebel enabled mobile and Cloud solutions that meet security, audit, and interoperability requirements. Vordel's solution is non-intrusive, retrofits at the edge across all Siebel versions, and is Oracle certified.

Vordel Siebel Gateway addresses these Siebel integration challenges

• Compliance: Auditing of Siebel's interface usage to meet PCI and privacy mandates usually require custom coding. Vordel offers highly configurable detailed auditing of Siebel interface down to client, user, transaction, data, and view levels.
• Security: Siebel offers only basic access control for its interfaces. Vordel bolsters Siebel security with integrations to enterprise identity management platforms, as well as runtime protection against message level threats and attacks.
• API Interoperability: Siebel offers SOAP and REST web services, as well as JMS interfaces across different versions. Vordel provides runtime API transformation that enables Siebel to interoperate with any system using existing interfaces.

Audit & Monitor Siebel API Usage Without Custom Code

Siebel interfaces enable multiple access points such as Siebel UI, custom views, CRM Desktop, and mobile clients. Vordel Siebel Gateway audits and monitors traffic across all interfaces, including EAI*, SAI*, REST, and JMS. This comprehensive auditing simplifies operational and compliance reporting requirements. The Gateway has highly configurable logging capabilities to capture auditable data at the user, client, transaction, data, and view levels, as well as log before-and-after audit trail for configuration changes.

*EAI is Enterprise Application Integration, SAI is Siebel Application Integration for Oracle Fusion Middleware

Secure API Access And Protect Against Threats

Vordel Siebel Gateway is a policy enforcement point to authenticate API clients and users against enterprise identity management platform. Vordel adds additional capabilities like security token mediation for single sign-on and identity federation across business partners. Vordel offers out-of-the-box integration with all the leading identity management platforms such as Axiomatics, CA, Entrust, IBM, Microsoft, Novell, Oracle, RSA, and Sun. Vordel also protects Siebel from message level attacks that network security appliances let through.

Create Standard Interoperable API Without Coding

Web 2.0 and mobile applications favor light-weight REST API with JSON. B2B integrations mostly use SOAP Web Services and can involve industry specific protocols such as ebXML, AS2/3/4, and HL7. Vordel Siebel Gateway transforms Siebel SOAP, REST, and JMS interfaces at runtime to interoperate with client protocols, whether using open standards or proprietary protocols. This includes SOAP-to-REST conversion for any Siebel services not yet available as REST API. Using Vordel's drag-and-drop user interface, Siebel developers can create different APIs for different clients, virtualize APIs to maintain cross-version compatibility, and create APIs to present a single view of customer data across multiple Siebel instances.